Ask any
classroom how many people like getting their report cards, and perhaps a few
stellar students will sheepishly lift their hands. Having our performance assessed is not a
favourite pastime for most of us.
This shyness
away from grading extends to government performance as well. In a confederation, one of the strongest
roles that a central government can play is in monitoring and reporting on the
activities of its members (provinces).
However, in keeping with Canadian mentality, this is frowned upon, and
even when the federal government moved to reporting provincial performance as a
condition of the 2003 Canada Health Accord, this was vehemently rejected by the
provinces.
In fairness,
collective performance is often influenced by so many factors outside of the
control of the responsible organization – in this case the provinces.
Tell that to
Bay Street, where performance is monitored and measured essentially in real
time. Corporate entities are continuously under scrutiny for delivery of their
outcomes, and in a day and age where triple or quadruple bottom lines are
measured, it is not limited to performance in fiscal deliverables.
Hence we
now have CIHI reporting out on health authority performance (subprovincial
level activity) May
2012 and that only occurred since MacLean’s magazine was printing the
information in previous years. Other agencies
have taken up the call with Coalition for active
health kids, Unicef, Lung
association on influenza, and the Canadian Pediatric Society annual report
card on children eg 2012
report.
So when last
week the economic think tank called the Conference Board of Canada released
their score card on health in Canada, while the provincial governments might
shudder, the media coverage was extensive.
British Columbia’s government was lapping up the highest ranking, while
those with poorer scores such as Manitoba and Newfoundland still felt obliged
to respond rather than discredit the
methodology. How Canada
performs.
Where we continue
to fail is that the arms length bodies that are now holding us accountable for
performance, have minimal ability to influence the decision process that could
change the system.
If we were
to look south of the border, CDC seems to be able to much more readily report
on state and county level health information, and ultimately influence resource
and policy decisions.
The
Conference Board of Canada report card may be a step in the right direction and
notable that a predominately corporate entity is having such influence on
improving social outcomes.